FAQs

What is the difference between La Regina Grand and La Regina Classic Cruises?
La Regina Grand is a larger, more luxurious ship sailing Lan Ha Bay, while La Regina Classic is a charming wooden cruise exploring Bai Tu Long Bay.

What’s included in the cruise package?
The package includes accommodation, all meals on board, activities, entrance fees, and a tour guide. Transfers and drinks are usually optional.

Are round-trip transfers from Hanoi included?
Transfers are not automatically included but can be arranged during booking with an extra fee.

How can I make a booking and payment?
You can book directly on our website or via email. We accept online payments by credit card, bank transfer, or PayPal.

What is your cancellation and refund policy?
Free cancellation is available up to a certain number of days before departure. Please check the detailed policy when booking.

Do the cabins have private balconies and ocean views?
Yes, all cabins offer large windows or private balconies with ocean views.

Are meals and drinks included on board?
All meals are included. Drinks are charged separately unless specified in a package.

Do you cater to dietary restrictions (vegetarian, halal, allergies)?
Yes, please inform us in advance so we can tailor the meals to your needs.

What should I pack for the cruise?
We recommend light clothes, swimwear, sunscreen, a hat, and comfortable shoes. Don’t forget your camera!

What happens if the cruise is cancelled due to bad weather?
In case of bad weather, we offer full refunds or the option to reschedule your trip.