At Halong La Regina Cruises (halonglareginacruises.com), we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a booking with us.
1. Information We Collect
When you use our website or make a reservation, we may collect the following types of personal information:
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Full name
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Email address
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Phone number
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Nationality
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Passport details (for cruise registration)
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Special requests or dietary requirements
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Payment information (handled securely via third-party payment processors)
2. How We Use Your Information
Your information is used to:
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Process bookings and payments
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Provide personalized customer support
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Arrange transfers and onboard services
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Improve our website and services
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Send booking confirmations and cruise-related updates
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Respond to inquiries or feedback
We do not sell, trade, or rent your personal data to third parties.
3. Data Security
We take appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, misuse, or disclosure. Sensitive data (such as payment information) is encrypted and securely processed by trusted third-party providers.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze traffic, and provide relevant content. You can adjust your browser settings to refuse cookies if you prefer.
5. Third-Party Services
We may use third-party services such as payment gateways, booking platforms, or marketing tools. These services only receive the data necessary to perform their function and are obligated to keep your information secure.
6. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections or updates to inaccurate information
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Request deletion of your data (where applicable)
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Withdraw consent for marketing communications at any time
To exercise your rights, please contact us at Bookinghalongs@gmail.com
7. Children’s Privacy
Our services are not directed to individuals under the age of 18 without parental consent. We do not knowingly collect personal data from minors.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last updated” date.
Last updated: May 8, 2025
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to us:
Halong La Regina Cruises
📍 3rd Floor – 41 Luong Van Can St., Hoan Kiem, Hanoi
📧 Bookinghalongs@gmail.com
📞 +84 976233731